Contact Information

If you have questions about our products, orders, payments, shipping, returns, refunds or other customer service matters, please contact us using the information below.

Company Details

Company name: Calculator v/Kim Peter Jensen
CVR number: 33668562

Registered Address

Calculator v/Kim Peter Jensen
Hasselhøj 204
2990 Nivå
Denmark

Customer Support

Email: kpje@me.com
Telephone: +45 61 27 22 29

When contacting us about an existing order, please include your order number and the email address used when placing the order so that we can identify your purchase and assist you more efficiently.

Order and Delivery Enquiries

For questions concerning:

• Order status;

• Shipping and delivery;

• Shipment tracking;

• Delayed parcels;

• Lost parcels;

• Incorrect delivery information; or

• Other delivery-related matters,

please contact us by email or telephone.

Where relevant, please provide:

• Your full name;

• Order number;

• Delivery address;

• Email address used for the order; and

• A brief description of your enquiry.

Returns and Refunds

Before returning any product, please contact us first so that we can provide the appropriate return instructions.

Email: kpje@me.com
Telephone: +45 61 27 22 29

Please do not send a return before reviewing our Return and Refund Policy and receiving any applicable return instructions.

Unless we confirm another return address, our registered address is:

Calculator v/Kim Peter Jensen
Hasselhøj 204
2990 Nivå
Denmark

Damaged, Defective or Incorrect Products

If your order arrives damaged, defective, incomplete or incorrect, please contact us promptly.

Where possible, please include:

• Your order number;

• A description of the problem;

• Photographs of the product;

• Photographs of the outer packaging;

• A photograph of the shipping label; and

• A video showing the issue where relevant.

Please keep the original product and packaging until the matter has been reviewed.

Privacy and Data Protection Enquiries

For questions regarding personal information, privacy rights or our Privacy Policy, please contact:

Email: kpje@me.com
Telephone: +45 61 27 22 29

We may request information reasonably necessary to verify your identity before processing certain privacy-related requests.

Complaints

If you would like to submit a complaint regarding an order, product or service, please contact us at:

Email: kpje@me.com

Please include:

• Your full name;

• Order number, where applicable;

• A clear description of the issue;

• The resolution you are requesting; and

• Any relevant photographs or supporting information.

Submitting a complaint does not affect any mandatory consumer rights available to you under applicable law.

Official Contact Information

Calculator v/Kim Peter Jensen
CVR number: 33668562
Address: Hasselhøj 204, 2990 Nivå, Denmark
Email: kpje@me.com
Telephone: +45 61 27 22 29